Frequently Asked Questions
Answers on minimum order quantity, lead time, payment, trade terms, samples and customisation.
Orders and delivery
What is the minimum order quantity?
MOQ starts from 100 pieces and depends on the model.
What is the lead time?
Standard lead time is 30–45 days; the exact schedule is confirmed with each quotation based on model and quantity.
How much do the motors cost?
Pricing depends on model, voltage, winding material and order quantity — send your specifications for a quotation.
Can I get samples?
Samples are available on request.
Payment and shipping
What payment terms do you accept?
For mass production we typically require a 30% deposit, with the balance against a copy of the bill of lading. T/T is standard; L/C can be arranged on request.
Which trade terms and port do you use?
Trade terms: EXW, FOB, CIF or CFR. Nearest port: Ningbo.
Is there a warranty?
Our motors come with a 24-month warranty against manufacturing defects.
Products and customisation
Which voltages are available?
Each product page lists its models by supply voltage and frequency; check the table of the series you need.
Can you make a motor to our design?
We develop custom motors from your drawings or samples, for OEM and ODM projects.
What can be customised on the components?
Customisable dimensions and finishes are listed on each component page.
Where can I find protection rating and noise data?
Protection rating and noise level per model datasheet — request the datasheet.
How quickly do you reply?
We reply to every enquiry promptly on working days.
See the certification page. Other questions: contact us.
Request a quotation
Share your drawing, sample details or target specification.
Or write to sales@shadedpolemotor.com